Shipping and Delivery

Zoom Electric Pro is an outlet for high-quality electric bikes/electric scooters. We are not the brand.

Ship your entire order home absolutely free (only applies to orders about $49.99) through us! Your shipping details are e-mailed to you immediately and tracking information soon after it is submitted to us.

Shipping processing time will vary based on each brand.

When Will My Order Arrive?                                                                                        Once shipped items usually arrive within 7 to 14 business days. Shipping is offered through UPS/FEDEX/USPS, which is free everywhere within the lower 48 states. Usually we ship spare parts by USPS and ship ebikes and batteries by UPS or Fedex. So please give us your right shipping address. If you provide wrong and insuficient shipping address, you will bear the second shipping cost. Once your bike is shipped, you will receive an email with tracking number so you can see when the scheduled delivery time will be!

Please allow us 24-72 hours to confirm & process your order before being sent out for shipment.

Any further questions about your shipping details & or any additional information needed can be inquired about through our support team at support@candjnational.com. Any and all information that is available to us will always be provided to our customers!